Coronavirus Daily Digest: What Businesses Need to Know – March-May 2020

Coronavirus News

To help businesses stay up to date on COVID-19, SHIFT compiled a Coronavirus news scan from March through the end of May, as well as helpful resources:

May 28, 2020

Another 2.1 million file jobless claims, but total unemployed shrinks, CNBC

Jobless claims continue to plunge and persist, even as states have begun reopening.

Fashion Stockrooms Are Bursting at the Seams, Wall Street Journal

Retailer clothing inventory is growing amid weak online demand.


 May 27, 2020

American Airlines to Cut 30% of Management and Administrative Staff, Wall Street Journal

Although the airline says its seeing signs that demand is picking back up, its taking steps to reduce its staff.


May 26, 2020

Thousands disregarded health guidance over the weekend despite rising coronavirus cases in more than a dozen states, CNN

Beaches and outdoor gatherings spiked during Memorial Day Weekend, despite experts continuing to warn that the U.S. has not contained the virus.

Hertz Was Already in Terrible Shape. The Pandemic Finished It Off, Wall Street Journal

With debt from a new fleet of vehicles, the pandemic and associated shutdowns pushed Hertz under.

Warner Music Group resurrects its $1.8 billion IPO plan after canceling deal on coronavirus risks, Business Insider

While the firm was hurt by the pandemic (with disrupted supply chains halted physical production among other issues), it is now gearing up to list on Nasdaq.


May 25, 2020

Dow futures jump 500 points as investors bet on the economy reopening and a vaccine breakthrough, CNBC

Optimism is growing as states begin reopening, with shares from companies such as Novavax and Moderna (biotech) as well as Carnival, MGM Resorts, United Airlines and Southwest Airlines jumping.


May 22, 2020

Americans’ vacation habits are changing as cabin fever sets in, CNBC

Summer travelers are starting to look into alternative options for vacationing.


May 21, 2020

Microsoft Build proves splashy tech events can thrive online, CNN

The online event saw over 230,000 attendees registered, compared to 6,000 who attended in-person last year.

Shelter-in-place will have a ‘lasting impact on consumer behavior,’ Jim Cramer says, CNBC

Cramer says “Without a digital strategy, you’re toast.”

The Atlantic Lays Off 68, Citing ‘a Bracing Decline in Advertising’, New York Times

Even a large increase in readership hasn’t been enough to offset loss in ad revenue.


May 20, 2020

Coronavirus brings thorny issue of worker treatment to the marketing fore, MarketingDive

The pandemic has brought labor issues front-and-center for businesses, from brand communications to marketing and beyond.


May 18, 2020

Uber Cuts 3,000 More Jobs, Shuts 45 Offices in Coronavirus Crunch, Wall Street Journal

Uber Eats has been a bright spot during the pandemic, but not enough to cover the downturn in ride-hailing.

Back to work. Ford, GM and Fiat Chrysler restart US factories, CNN

Gradual reopenings, with major changes to protect workers, are beginning, with more employees expected to resume work in the coming weeks.


May 12, 2020

A new bankruptcy law could prove a big help for small businesses. Here’s everything you need to know, Fortune

A new law is making it easier for SMBs to access and file for Chapter 11.

Amazon, Google Help States as Coronavirus Boosts Unemployment Claims, Wall Street Journal

Some states are ditching legacy technology and turning to modern tech companies to deal with busy phone lines, website crashes and delays in unemployment payments amid the steep rise in unemployment.


May 11, 2020

PepsiCo Begins Delivering Snacks and Drinks Directly to Consumers, ADWEEK

PepsiCo is the latest brand to launch an ecommerce offering as consumers look for alternatives to brick and mortar purchases.

BANK OF AMERICA: The US economic recovery will come in ‘fits and starts’ and feel like we’re still stuck in recession, Business Insider

According to BofA economists, the recovery will come in three phases, with the final arriving Q3 2020 and feeling “like a recession.”


May 8, 2020

Unemployment surged to 14.7% in April, highest since Great Depression, as coronavirus triggered 20.5 million job losses, Fox Business

More than a decade of job gains were erased in a single month

Dow jumps more than 200 points even after record job losses as investors bet the worst has passed, CNBC

Eventual reopening of the economy and solid revenue from tech companies drove hope on the stock market.


May 7, 2020

US weekly jobless claims total 3.169 million, bringing seven-week tally to 33.5 million, CNBC

Despite remaining high, the numbers have dropped to the lowest total since shortly after COVID-19 was declared a pandemic.

Consumers tire of COVID-19 related ads, survey finds, MarketingDive

41% of consumers are ready to hear from brands on topics outside of the pandemic.


May 6, 2020

Small Businesses Counting on Loan Forgiveness Could Be Stuck With Debt, New York Times

Banks and borrowers are pushing the Treasury Department to make forgiveness requirements easier to meet.


May 5, 2020

The Small-Business Die-Off Is Here, The Atlantic

Even with government efforts to aid them, many small businesses are hard-pressed to survive the pandemic, which will change the commerce landscape for years to come.

 U.S. Factory Orders Fell Sharply in March, WSJ

The sharpest monthly declined since 1992 was recorded.


May 4, 2020

It’s okay to laugh again: Advertisers prepare for post-coronavirus economy, Reuters

Advertisers are beginning to shift marketing messagings from somber and empathetic to lighthearted.

Texas says stores can reopen, but will they? Here’s how some brands are redesigning their spaces, Fast Company

Texas – being looked to as a taste case for the rest of the country – is reopening stores, with shop owners reimagining the shopping experience with tactics like appointment-only, high-visibility safety precautions, streamlined flows and touchless payment systems.


May 1, 2020

U.S. States Roll Back Restrictions as Lockdowns Ease Across Asia, Wall Street Journal

Governors and local officials began reopening as national guidelines expired, while other states extended stay-at-home orders.

Soul of discretion: What’s selling in the COVID-19 pandemic?, RetailDive

After essentials, consumers have turned to ecommerce purchases in the nonessential kitchenware, pet supplies, beauty and apparel categories.


April 30, 2020

Surging Tech Stocks Nearly Push Nasdaq Out of the Red, Wall Street Journal

Many big tech companies have increased their draw as an investment with digital offerings that mirror and cater to today’s reality.

Chipotle, David Dobrik Set #ChipotleSponsorMe TikTok Challenge for Cinco de Mayo, ADWEEK

Brands continue to look to TikTok to engage consumers during the pandemic.

Macy’s says it plans to have all of its stores reopened in 6 weeks, CNBC

Retailers are readying reopening, under new guidelines and protocols.


April 29, 2020

Salesforce cancels Dreamforce, which brings nearly 200,000 people to San Francisco each year, CNBC

Salesforce is considering “new and virtual ways” to bring the event to its community

Starbucks will bring back u.s. marketing next week as it reopens more stores, AdAge

The coffee chain is readying a new round of marketing in expectation of opening 90% of stores.


April 28, 2020

For a Glimpse at What Reopening Looks Like, Head to Waffle House, Bloomberg

The reopening of Waffle House – and its slow start – is a bellweather for what reopening may look like for other businesses around the nation.

The Pandemic Will Change American Retail Forever, The Atlantic

The bigger well grow; mom and pops may perish; virtual shopping and experiences will continue to grow – for now.

‘Trolls World Tour’ Breaks Digital Records and Charts a New Path for HollywoodWall Street Journal

In three weeks, the diditally-released sequel drove more revenue than the original film did over five months in theaters


April 27, 2020

Zoom Rushes to Improve Privacy for Consumers Flooding Its Service, New York Times

“The communication lifeline of the coronavirus pandemic” has continually worked toward shoring up its privacy features

Influencing? In This Economy? It’s Only Gotten More Competitive, New York Times

Some influencers are seeing an influx of work, and seeking consultation on how to approach content as they’re under more scrutiny.


April 24, 2020 Edition

Covid-19 Is Changing Gen Z Consumer Habits. Here Are 5 Things Marketers Need to Know, Adweek

The COVID-19 crisis has caused a shift in consumer behavior to account for the crisis, especially with the Gen Z generation. 

COVID-19 Fallout: How Badly It’s Shaking Ad Industry Across Regions And Categories, MediaPost

PubMatic – a digital advertising technology company – released its newest set of data detailing how the ad industry has been impacted by the COVID-19 pandemic. 

Coca-Cola Pauses Marketing Spend Amid COVID-19, PRWeek

Coco-Cola announced that it has paused all of its marketing spend, attributing it to the COVID-19 crisis, as well as a reduction in ROI from global revenue. 


April 23, 2020 Edition

How To Effectively Communicate In A Crisis, Forbes

Scott Cornwell – Manager Partner at The Center for Intentional Leadership – provides his insight on how to communicate effectively during this crisis.

PR: The Key To Making A Difference In Turbulent Times, Forbes

The COVID-19 crisis has been an unprecedented and difficult time for many people all over the world, and PR professionals are not immune to it. Whether it’s staying informed with the latest news, managing client expectations while ensuring good business, or dealing with the agency’s internal comms, there hasn’t been a shortage of obstacles to overcome. However, PR can be extremely effective during these times, and Drew Gerber – CEO of Wasabi Publicity – shares how this is so.

Next Steps for Retail Marketers During the COVID-19 Pandemic, TotalRetail

With reports of record sale losses and several bankruptcies, marketing is more important than ever to get through this crisis. Erika Phelan offers her insight on the next steps that marketers can take during this pandemic.


April 22, 2020 Edition

3 Ways Covid-19 Has Pushed Brands to Reevaluate Social Strategies, Adweek

Social media has been one of the best tools marketers have to share brand messaging and connect with the audience. However, since the COVID-19 crisis began, many brands have had to pull back their marketing spend across social, TV, and digital. Eric Toda, an opinion contributor, shares his thoughts on how the pandemic has made social teams reevaluate their strategies. 

Don’t Mention the Virus! And Other Marketing Tips, The New York Times

Marketing during the current pandemic has been nothing short of a challenge. Brands have to be careful of not sounding disingenuous to their consumers, risking losing their business now and in the future. As such, companies have had to pivot to be sensitive to the current issue at hand and be creative in the ways that they push their product or service.

Marketing to Gen Z during Covid-19, Vogue Business

As Gen Z consumers become more prominent in the economy, knowing how to effectively market them will be a priority for brands. 


April 21, 2020 Edition

Adweek Together: What Experiential Marketing Will Look Like After Covid-19, Adweek

Experiential marketing appeared to be the future for every industry, as research showed Millennials and Gen Z craved experience has part of their consumer purchasing journey. However, with the COVID-19 crisis and quarantine still in effect for the foreseeable future, that approach has been forced to change. 

Six Healthy Ways to Lead in a Crisis, Entrepreneur

Leadership is one of the most important aspects of navigating a company through a crisis, whether it’s internal or international, as the current COVID-19 pandemic. While leadership comes in many different ways, some methods are better than others, especially in a delicate situation like the one we’re currently in. Aytekin Tank – Founder and CEO of JotForm – shares what he believes to be six healthy ways to lead during this pandemic. 


April 20, 2020 Edition

Managing The Big Risk Of Bringing Your Employees Back To Work, Chief Executive

For many CEOs and company leaders, the COVID-19 crisis has been an unprecedented event with information changing daily. The next biggest challenge will be navigating the risks of asking the staff to return to working within the building. The key factor in this is by listening to local officials for the most up-to-date information, but keeping the employees state-of-mind is also important.

 Key insights: People prefer COVID-19 sensitive ads, pandemic’s effect on marketing, and the tech thriving right now, ClickZ

A survey by the marketing technology company, Scorpion, revealed various data points on consumers thinking and behavior when it comes to marketing tactics during COVID-19. 

Pitching Travel Media Amid the COVID-19 Shutdown, PRSay

The domestic and global travel and tourism sector has been one of the industries most impacted by the COVID-19 crisis. Given that, PR professionals who routinely pitch travel media are stuck in a delicate situation of not wanting to come off disingenuous. Natalia Lopez, VP of Marketing at FINN Partners, says PR pitches should not be salesy or tone deaf given the delicate situation.


April 17, 2020 Edition

Here’s A Look At The Impact Of Coronavirus (COVID-19) On The Affiliate Marketing Industry, Forbes

The COVID-19 crisis has impacted almost every business, including airlines, restaurants, live event companies, and more. Each of these businesses is faced with the challenge of navigating the next few months on, not just how to survive, but how to recover once this pandemic has reached an end. 

Four Ways COVID-19 Has Changed Our Industry Indefinitely, PRWeek

While the COVID-19 crisis seems like it will never end, some point soon we will all return to normal life, but its impact may have a lasting effect on several industries, including PR. 

3 Themes Driving the Future of Mobile Messaging, Social Media Week

The COVID-19 crisis has forced many of us to reevaluate how we communicate not just with our co-workers, family, and friends, but also to our stakeholders and consumers. Social Media is one of the most effective ways to communicate an audience, especially through mobile platforms.. 


April 16, 2020 Edition

How to Maintain a Team-Focused Culture While Working From Home, PRSay

Whether parents balancing work and their children or college students completing online classes, it’s important to be flexible with expectations right now. However, we’re in an age where communications tools have never been more plentiful, allowing for team communication and culture to thrive.

re You Feeling Foggy During COVID-19? You’re Not Alone, Thrive Global

With many still adjusting to WFH life and the absence of outside activities to keep us busy, many are feeling the weight of this quarantine coming down on them. However, it’s important to realize that we’re not alone and to talk to others about how we’re feeling to stay optimistic.


April 15, 2020 Edition

Verizon, Honda, Anheuser-Busch have most empowering COVID-19 ads, study says, Marketing Dive

Verizon, Honda, and Anheuser-Busch have created very impactful ads in regards to messaging around COVID-19, according to the analysis of Ace Metrix’s positive cultural impact report. The ads focus on supporting small businesses, promoting working together, and highlighting the healthcare workers on the front lines of the pandemic.

To weather a crisis, build a network of teams, McKinsey & Company

The COVID-19 pandemic is a crisis unlike anything we’ve experienced, making it very difficult for everyday employees and company executives to determine the best course of action. However, like with any crisis, the best way to navigate it is by creating a sound team that can work together on forging those next steps.


April 14, 2020 Edition

Now Is Not the Time for Cause Marketing Around COVID-19, Adweek

When it comes to cause marketing, now is not the time to be thinking about how to think of the best creative campaign to win an award. Now is the time to think smart and what will effectively help the community. Not doing so shows the brand has the wrong priorities in mind.

24 Marketing Experts Reveal How Businesses Can Survive & Thrive During (or After) the COVID-19 Crisis, Business 2 Community

Many businesses are faced with challenges on how to stay afloat, while also not coming across as opportunistic to their core consumers. In this article, 24 marketing experts share this insight into how businesses can survive this pandemic and come out strong on the other side.

ow To Plan For A Future Nobody Can Plan For, Forbes

The updates around COVID-19 are changing not every day, but every few hours, making it very difficult to have a plan in place for what comes next. Alisa Cohn, a leadership contributor, offers her tools and advice on how businesses can prepare for an evolving and unpredictable future.


April 13, 2020 Edition

Key insights: Effect of COVID-19 on consumer behavior, the world’s more video content savvy, and Apple shakes up AR, ClickZ

According to the Global Web Index, 80% of consumers in the U.S. and UK have consumed more content since the start of the pandemic. According to eMarketer, 49% of marketing professionals and agencies delayed a campaign launch until later in 2020, while 45% tabled a media campaign midway through its course. 

What Customers Need to Hear from You During the COVID Crisis, Harvard Business School

Many brands are trying to conscious and sensitive towards the current pandemic, which has altered or even decreased marketing efforts towards their consumers. However, Dr. Jill Avery – Senior Lecturer at Harvard Business School – and Richard Edelman – CEO of Edelman PR – argue that this is the time to be more communicative to consumers than ever before. 

3 strategies for strengthening brands amid coronavirus uncertainty, Marketing Dive

Many marketers feel paralyzed around how to respond to the coronavirus pandemic and how long it could last. Jerome Shimizu (co-founder and chief data and analytics officer at DoGood Media), Rick Bruner (CEO and founder of Central Control), and Rex Briggs (executive chairman at Marketing Evolution) provide their insight and strategies for how brands and strengthen their marketing tactics during this pandemic.


April 10, 2020 Edition

More than half of Americans wear masks as coronavirus’ new normal takes hold: POLL, ABC News

According to a new ABC News/Ipsos poll released Friday, 55% of Americans who left their home in the last week said they wore a face masks or face covering, while 45% said they did not. Read more findings from this poll on Americans’ attitudes towards the president, concerns over the pandemic and their optimism or pessimism about the impact of the virus on American life here.

Planning For A Post-COVID Environment, Chief Executive

Though we are currently in the midst of the coronavirus crisis, it will end at some point and in the aftermath, performance, sales and employee moral will be down and transparency will matter more than ever. Chief Executive rounded up recommendations to help CEOs and managers start thinking about how to lead the transition back to the office in a post-coronavirus environment. 


April 9, 2020 Edition

US weekly jobless claims hit 6.6 million, extending a record streak as coronavirus layoffs continue, Business Insider

The Labor Department reported that 6.6 million Americans filed for unemployment insurance the week that ended April 4. This brings the three-week total to 16.8 million unemployment filings because of the coronavirus pandemic.

How the biggest companies in the world are preparing to bring back their workforce, CNBC

The lack of demand needs from industry to industry will likely make the return to work gradual and messy. For example, carmakers are targeting May 4 as a date to return to some production workers but it’s unclear if the demand will be there. And some industries, like airlines, don’t expect to return to normal business until next year at the earlier, if ever. Read more about this return to “normal” work on CNBC.

What to Post on Social Media in a Global Crisis: 7 Communicators Weigh In, PR News

There is no clear answer on the “rules” around posting brand-focused, non-coronavirus updates such as promoting goods, fundraising efforts or other content during a global crisis. Seven communicators from different industries have given their takes and advice on the when, why and whether to post.

How Brands Can Meet Consumers’ Needs in the Lockdown Era, AdWeek

Marketers are learning a whole new set of rules. What unites us all is that we’re all operating without a roadmap as the markets and consumers are acting in unpredictable ways. AdWeek is sharing some valuable lessons they’ve learned thus far that can help carry us forward at this time.


April 8, 2020 Edition

Teen spending slumps to the lowest level since 2011 as coronavirus worries even the youngest customers, Business Insider

Teens are worried about the economy and are slowing their spending amid the coronavirus crisis, according to Piper Sandler’s spring teen survey. As many as 47% of teens believe the economy is getting worse – up from 28% last year.

The one strategy managers need to make sure employees stay after the COVID-19 crisis, Fast Company

As remote and digital work reign supreme in the current climate, business owners should use this as an opportunity to set transparent in-house privacy policies to maintain morale and alleviate employee anxiety.

Steam-umm emerges as a surprising voice of reason during COVID-19, AdAge

The frozen steak brand has been warning about misinformation on their social channels and people are listening.

Winning the Virtual Room: How Agencies’ Pitches Are Evolving During Coronavirus, AdWeek

Many agencies remain optimistic about new business opportunities even amid the coronavirus crisis. They are finding new opportunities to support clients – new and current –  at this time.


April 7, 2020 Edition

Wisconsin Supreme Court blocks order by governor to stop Tuesday’s elections in state’s latest whipsaw, The Washington Post

The Wisconsin Supreme Court blocked Governor Tony Evers’s executive order suspending in-person voting in Tuesdays elections. Voters are weighing whether to cast ballots against the health risk posed by the novel coronavirus.

5 Consumer Trends That Will Endure After COVID-19, And What They Mean for Marketers, AdAge

Consumers are already embracing new behaviors and habits in ways that will have lasting implications for brands. Read about the changes and what marketers need to go know now and when life returns to “normal.”

Brand Marketing Through the Coronavirus Crisis, Harvard Business Review

The current momentum behind digital-experience adoption that so many consumers are adopting is unlikely to reverse. Harvard Business Review breaks down what brands can to do serve and grow their customer base, mitigate risk and take care of their people through the coronavirus crisis.


April 6, 2020 Edition

History Shows Marketers Who Keep Spending During Downturns Fare Much Better, AdAge

Research shows that brands cutting spending how will have a harder time when recovery comes. And the current crisis is also creating new opportunities for bands old and new.

U.S. Is Nowhere Close to Reopening the Economy, Experts Say, The New York Times

There is no good answer yet on when life may return to normal in the US, in part because we don’t even have the data to formulate one. To determine when to restart activity, economists need more information.  

Coronavirus in the US: How all 50 states are responding – and why nine still refuse to issue stay-at-home orders, USA Today

Arkansas, Iowa, Nebraska, North Dakota, Oklahoma, South Carolina, South Dakota, Utah and Wyoming are not currently imposing any form of a stay-at-home order. And legal experts have said that Trump doesn’t have the authority to impose a national lockdown.

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19, Center for Disease Control and Prevention

CDC guidelines on wearing face coverings in public changed this weekend. The Center has shared instructions for making DIY sew and no-sew cloth face coverings, available at this link.

CVS launches drive-thru rapid testing in Rhode Island and Georgia, CNBC

CVS Health is launching two new drive-thru coronavirus testing locations in Georgia and Rhode Island using Abbott Laboratories’ rapid COVID-19 test. The test will be available to patients who meet CDC and state guidelines for testing in hopes of performing up to 1,000 tests per day.


April 3, 2020 Edition

We’re Sharing Coronavirus Case Data for Every U.S. Country, The New York Times

The New York Times is sharing their infections database with the public that tracks every coronavirus case across the U.S. All the information is compiled and can be found here.

Coronavirus economic updates: US cuts 701k jobs in March, unemployment rate jumps to 4.4%, ABC

The US cut 701k jobs in March, marking the worst the market has been since 2009 and erasing all job gains since Trump assumed the presidency in 2016. Follow along as ABC keeps track of economic updates here.  

Pinterest’s CEO launched a free iPhone and Android app for self-reporting your symptoms to help experts track the spread of the coronavirus, Business Insider

Partnering with Feeding America and experts from Harvard University, Stanford University and more, Pinterest has launched ‘How We Feel,’ an app that lets you self-report your symptoms. The goal of the app is to collect real-time data to help researchers detect new regions on the brink of a coronavirus outbreak.

Once a sought-after perk, working from home could be here to stay, CNBC

Working from home has finally gone mainstream as the coronavirus forces millions to telecommute. When quarantine ends, remote work could be here to stay.


April 2, 2020 Edition

US weekly jobless claims double to 6.6 million, CNBC

Initial jobless claims surged to more 6.6 million last week, the Labor Department said Thursday. This brings the two-week total to about 10 million due to the coronavirus-induced economic shutdown.

US Consumers Are Keeping a Close Eye on How Brands Handle the Coronavirus Crisis, AdWeek

In the midst of the coronavirus outbreak, consumers are looking to the companies they support and purchase from to provide meaningful solutions to the crisis, not just sell things.

30 companies that are donating their proceeds to coronavirus relief charities, Business Insider

Brands like Edie Parker, Kenneth Cole, PopSocket, Everlane and Aritzia have pledged to donate proceeds to coronavirus relief efforts like Feeding America, No Kid Hungry, Meals on Wheels, Food Bank of NYC and more.


April 1, 2020 Edition

Don’t Expect Many Brands to Embrace April Fool’s Day in 2020, Adweek

Many brands are wisely reading the room and forgoing on their planned April Fool’s Day content. Some are still forging ahead, looking to provide a chuckle. Google, SodaStream, Honda, T-Mobile, Giphy and more are opting to skip the holiday, while Poo-Pourri still released their joke for this year.

Governors Fight Back Against Coronavirus Chaos: ‘It’s Like Being on eBay with 50 Other States’, The New York Times

Governors across the political spectrum are challenging the Trump administration’s assertion that the United States is well-stocked to test and care for coronavirus patients. Many states are struggling to have their requests for supplies fulfilled as they bid against each other, and the federal government, for much-needed PPE, ventilators and testing kits.

Doctors turn to Twitter and TikTok to share coronavirus news, CNN

Health care workers, like doctors, are using their personal social media pages to share information about coronavirus with their followers. Topics range from the need for personal protective equipment and the importance of social distancing. They’re also using Twitter to learn from other medical professionals. Others are using TikTok to reach a young demographic with health education information and to debunk myths about covid-19.

Facebook feature lets neighbors volunteer to help each other during pandemic, CNN

Facebook is rolling out a new tool that lets its user offer or request help from their neighbors during the pandemic. The “Community Help” feature allows people to volunteer to pick up groceries, ask someone to run an errand or donate to fundraisers.

Here are the companies mass hiring during the coronavirus pandemic, USA TODAY

While large retailers like Macy’s, JCPenney, Kohl’s and Victoria’s Secret are furloughing their employees, a surge of companies are hiring. A few companies looking to hire currently include CVS Health, GE Healthcare, 7-Eleven, PepsiCo, Target, Amazon, Papa John’s, Slack and Zoom, among others.


March 31, 2020 Edition 

Coronavirus economic updates: Markets slip slightly, ABC News

The health crisis has increasingly become an economic one. ABC News is compiling the economic updates you need to stay in-the-know here.

Model cited by White House says 82,000 people could die from coronavirus by August, event with social distancing, CNN

The White House reviewed 12 different statistical models ahead of President Trump’s decision to extend social distancing guidelines this past weekend. As of Monday morning, the model estimates that more than 2,000 people could die each day in the US in mid-April, when the virus is expected to hit the country the hardest.

The CDC is said to be considering asking people to cover their face in public – but would reserve masks for medical workers, Business Insider

The CDC’s current advice is to wash hands, obey social distancing and stay home. Healthy people are not recommended to wear face masks or coverings at this time. If the advice is updated, the CDC would stress that surgical masks and N95 masks should be saved for medical professionals and that others should make their own masks.

Is 6 feet enough for social distancing? An MIT researcher says droplets carrying coronavirus can travel up to 27 feet, USA Today

Social distancing guidelines are telling us to stay 6 feet apart to avoid spreading coronavirus. An MIT researcher found that the germ droplets can actually travel up to 27 feet.

Your Employee Tested Positive for Covid-10. What Do You Do?, Harvard Business Review

When one of your employees tells you they have tested positive for the coronavirus, what do you do? Act quickly to help minimize the spread. Read more tips on how to handle this situation in your workplace here.

Coronavirus Daily Digest: March 30, 2020 Edition 

Trump extends distancing guidelines through April 30 to keep US death toll below 100,000, CNBC

President Trump reversed himself after saying he wanted the country to reopen for business by Easter and extended social distancing guidelines through April 30.

When the coronavirus outbreak worsened, we moved a 300-person live event online in 38 hours. Here’s how you can do the same., Business Insider

Two days before She-Suite’s fifth annual summit, they decided to move it online. Melissa Dawn Simkins, CEO tells that story and offers tips to help your company do the same.

McDonald’s and other brands are making ‘social distancing’ logos, CNN

McDonald’s, Coca Cola, Audi and Volkswagen are interpreting ‘social distancing’ with logo redesigns as part of wanting to help, educate and be part of the physical distancing movement. Of note, McDonald’s Brazil pulled apart its iconic golden arches, Coca-Cola separated each letter of its logo, and both Audi and Volkswagen spaced out their logos on their social media accounts.

OpenTable launches tool to help you avoid long lines at restaurants, grocery stores, USA Today

The dinner reservation platform announced Monday that it’s expanding its reservation software to let users chose between available shopping times slots at supermarkets and retailers. Just as you’d make restaurant reservations, you ca now reserve a time to shop or join a wait list.


March 27, 2020 Edition 

US now has more coronavirus cases than either China or Italy, CNBC

The total number of cases in the United States reached 82,404 on Thursday evening (with at least 86,000 cases as of Friday morning)– eclipsing China’s 81,782 and Italy’s 80,589, according to data compiled by Johns Hopkins University. The pandemic is accelerating, WHO Director-General said on Monday: confirmed U.S. cases passed 5,000 just last week.

What we know about the coronavirus keeps changing – from who is most susceptible to the virus’ shelf-life, USA Today

Grappling with coronavirus has been a constant learning process – for epidemiologists, doctors, patients, governments and individuals. Somethings we thought we knew have changed as more data arrives and more countries study its effects – USA Today has the most up-to-date info for what we know today about the novel coronavirus. 

US consumer sentiment falls to lowest level in more than 3 years, CNBC

The index of customer sentiment dropped to 89.1 in March, the lowest level it’s been since October 2016. Sentiment was at 101 in February.

10 Digital Miscommunications – and How to Avoid Them, Harvard Business Review

As the shift to the remote workplace becomes the new normal for more and more of us across the globe, it’s crucial to take steps to avoid miscommunication when working as part of a virtual team. Harvard Business Journal rounded up their tips for teams to stay connected, remain supportive and communicate effectively in these times.


March 26, 2020 Edition 

$1,200 cash payments, help for businesses: Here’s what’s in the historic stimulus package for coronavirus, USA Today

The Senate approved a massive stimulus bill to help families and businesses hurt by the coronavirus epidemic on Wednesday. It now moves to the House and then to the President for his signature. What’s in the bill anyway? USA Today breaks it down in this article.

A record 3.3 million Americans filed for unemployment benefits as the coronavirus slams economy, The Washington Post

Last week the US saw the largest jump in new jobless claims in history, surpassing the record of 695,000 set in 1982. A staggering 3.3 million Americans filed for unemployment benefits. And this is only the beginning.

Social distancing could create 15 million jobs in the next decade. Career experts predict which industries and workers stand to benefit the most., Business Insider Prime

The last month has upended the traditional office structure. Moving forward, companies can reduce unemployment numbers by applying what they’ve learned by having their employees work remotely. If employers hire remote workers, they’ll gain access to a wider talent pool and create about 15 million job opportunities.

Coronavirus Is Widening the Corporate Digital Divide, Harvard Business Review

We’re currently seeing the most rapid organization transformation in the history of the corporate workplace. As employees work from home, schools shift to fully online teaching and restaurants transition to online ordering and delivery, this need to virtualize in driving digital transformation and deepening differences across people and across firms at an incredible rate.


March 25, 2020 Edition 

White House, Senate reach historic $2 trillion stimulus deal amid growing coronavirus fears, CNN

After days of negotiations, the White House and Senate leaders finally came to agreement early Wednesday morning over a $2 trillion stimulus package to aid the struggling economy amid the novel coronavirus pandemic. The package includes $250 billion set aside for direct payments to individuals and families, $350 billion in small business loans, $250 billion in unemployment insurance benefits and $500 billion in loans for distressed companies.

US on track to become next coronavirus epicenter, but there’s time to reverse course, health official says, CNN

With more than 53,000 Americans infected with COVID-19, the US is on track to quickly become the next epicenter of the virus pandemic. However, a World Health Organization spokeswoman has said there’s still time to reverse the trajectory. The formula for success is testing people, finding each case, identifying people who have come into contact with those who have been infected, isolating those who are ill or who have been exposed and quarantining, she said.

Companies seek epidemic insurance as coronavirus affects events, NBC

As the novel coronavirus continues to spread, may companies and organizations have had to cancel or postpone major events around the world – leading to an increased interest in epidemic insurance. The impact of a cancelled or postponed event could result in a huge lack of revenue for a city, in addition to loss for airlines, hotels, tourist attractions, restaurants and other businesses throughout the wider economy.

Asian economies may ride out the coronavirus crisis better than the West, analysts say, CNBC

Analysts say that the region is much more prepared economically to ride out the current epidemic, compared to Western countries. Past severe outbreaks in Asian countries – such as SARS – led governments to position themselves strongly for impending disasters. In addition, Asian companies have stronger cash positions and central banks have more room to cut rates and use monetary policy to boost their economies.

Coronavirus Daily Digest: March 24, 2020 Edition 

Japan, International Olympic Committee agree to postpone Tokyo Games, The Washington Post

Facing global pressure and rising athlete dissent, the International Olympic Committee sharply reversed course on Tuesday and agreed with Japanese officials that the Olympics and Paralympics will not take place this summer in Tokyo in the wake of the growing coronavirus pandemic. Organizers say they hope to hold the Games by summer 2021.

Congress is getting closer to a deal on the massive coronavirus stimulus bill, CNBC

Democrats and Republicans are getting closer to a deal on the massive stimulus package. House Speaker Pelosi said there is “real optimism” this morning that they can agree to a pact within a few hours. Stay tuned for more on this.

Viral Event Tech Is Booming as Companies Scramble to Take Conferences Online, AdWeek

With the coronavirus pandemic preventing any large gathering for the foreseeable future, instead of cancelling conferences and events – some are going digital! However, that’s easier said than done… High-quality video streams with TV-level production and interactive audience engagement tools are some of the biggest keys to competing with the offline distractions people face for these events.


March 23, 2020 Edition 

Beware of Virtue Signaling or Outright Greed in Brand Communications About COVID-19, Gartner

Brands are tripping over one another to broadcast their message about coronavirus. The problem? Few are taking a customer-centric approach. Many messages are a reflecting a growing sense of brand virtue signaling or outright desperation for business. Gartner has pulled together a guide on what customers want and need to hear from you to best help your brand while dodging potential risks

CVS Health looking to fill 50,000 jobs to meet demand, CNBC

CVS is in need of more store associates, home delivery drivers, distribution center employees and customer service professionals. The company will use virtual job fairs, virtual interviews and tech-enabled job tryouts to find the right candidates.

Amazon Prime delivery delays are now as long as a month, Vox

Amazon Is prioritizing household staples and other high-demand items during the coronavirus pandemic. Customers were finding that their orders with certain non-essential items were showing April 21 delivery dates.

Trump went on a Twitter spree urging the US economy to go back to business as usual starting as early as next week, Business Insider

Trump went on a Twitter spree urging the US economy to go back to business as usual in just 15 days, likely setting up a major clash with both states and public health experts. He wrote – in all caps – that we cannot let the cure be worse than the problem itself.


March 20, 2020 Edition 

California governor issues statewide order to ‘stay at home’ effective Thursday evening, CNBC

In the most extreme effort to contain the coronavirus outbreak in the U.S. thus far, California is under a mandatory statewide order to stay at home until further notice. Essential services, such as pharmacies, grocery stores, takeout delivery and restaurants and banks will stay open.

Senators sold stocks before coronavirus sank the markets: what we know, USA Today

A handful of senators are facing backlash this morning to selling millions of dollars in personal stocks shortly before the coronavirus pandemic sent markets into a freefall earlier this month. It appears they made their sales around the same time senators received information about the virus.

Live updates: Tax filing deadline extended to July 15, due to coronavirus disruption, The Washington Post

The IRS has moved the deadline for filing taxes from April 15 to July 15. The new deadline gives millions of taxpayers more time to fill out their forms as coronavirus upends daily life across the country.

America’s coronavirus testing failure as forced us to rely more on painful social distancing, Vox

More testing earlier on could have helped mitigate an outbreak. The reliance on social distancing is a consequence of that initial failure of poor policy in pandemic preparedness. 

Yale’s most popular class ever is available for free online – and the topic is how to be happier in your daily life, Business Insider

In these trying times, Yale is offering its most popular class in history – The Science of Well-Being – for free online. Learn more about the class and how to enroll here.


March 19, 2020 Edition

A Guide to Managing Your (Newly) Remote Workers, Harvard Business Guide

With many companies and universities asking their employees to work from home in the midst of the coronavirus, managing remote workers is something some are doing for the first time. This guide from Harvard Business Journal can help to navigate this new territory.

Uber says it’s working with health officials to deliver coronavirus tests, Business Insider

As the coronavirus wreaks havoc on the global economy and widespread testing in the U.S. got off to a slow start, Uber is looking into the possibility of delivering coronavirus tests.

Unprecedented spike in weekly jobless claims is just the start, as unemployment is set to double, CNBC

Jobless claims spiked 33% to 281,000 last week. Economists say this signals just the start of a crush of layoffs that could more than double the unemployment rate.

Congress just passed a bill that will guarantee free coronavirus testing for all Americans, Vox

Congress has officially passed a major package guaranteeing free coronavirus testing for all Americas, as well as an expansion of paid sick days for a subset of workers. The legislation now heads to President Donald Trump’s desk, where he’s expected to sign it.


March 18, 2020 Edition

Amazon to stop accepting all products other than medical supplies and household staples to its warehouse amid coronavirus crisis, Business Insider

Amazon announced Tuesday that it was suspending shipments of all nonessential products to its warehouses to deal with the increased workloads following the coronavirus outbreak. They are now prioritizing medical supplies, household staples and other high-demand products until April 15.

Facebook is flagging some coronavirus news posts as spam, Vox

As social distancing limits in-office staff, social platforms like Facebook are relying more on AI to moderate their content. This is leading to some users complaining that the platform is making mistaking and blocking legitimate posts and links, including those with news articles related to the coronavirus pandemic and marking them as spam.

Live updates: U.S. stocks and oil prices slump as coronavirus reaches all 50 states, The Washington Post

U.S. markets nose-dived again Wednesday morning, with the Dow plunging 1,300 points before recovering some losses as the White House plans to bail out embattled industries and cut checks to Americans to quell investor fears. Keep updated on the situation with The Washington Post’s live updates.

Telemedicine has a big role in the coronavirus fight, but doctors say the laws remain murky, CNBC

The Trump administration and several states – including Massachusetts and Florida – are working to expand telemedicine options and coverage amid the coronavirus crisis. However, a patchwork of laws governing the industry make steps forward regarding information and processes complex.

Layoffs Are Just Starting, and the Forecasts Are BleakThe New York Times

Shutdowns in the U.S. retail and hospitality businesses may be an early sign of the job losses that the coronavirus outbreak will inflict on the economy.


March 17, 2020 Edition

Morgan Stanley and Goldman Sachs declare global recession underway, Fortune

Goldman Sachs Group and Morgan Stanley economists joined the rush on Wall Street to declare the coronavirus has triggered a global recession, with the debate now focusing on how deep it will be and long it will last.

Amazon Notifies Brands That it is Shipping Only Essentials Until April 5, AdAge

Amazon has taken steps to prioritize shipping of essential items as part of its new emergency response measures. That includes pausing non-essential deliveries as it tries to manage its supply chain strained by coronavirus-related demand.

Lead Your Business Through the Coronavirus Crisis, Harvard Business Journal

Going back to basics. Harvard Business Review breaks down crisis management to help leaders navigate the coronavirus pandemic. Their 12 lessons are evergreen steps to responding to the constantly changing status of the world.

Microsoft’s new coronavirus map lets you track the number of COVID-19 cases in countries and around the world and every US state, Business Insider

Stay in the know with this interactive map to help people observe the spread of COVID-19. It provides up-to-date information about confirmed cases, as well as the number of active, recovered and fatal cases by both country and US state.

Dollar General cuts store hours, dedicates hour to senior shoppers during coronavirus pandemic, USA TODAY

Dollar General, Stop & Shop and other grocery stores throughout the US are dedicating an hour in their stores to support their senior shoppers. Dollar General’s more than 16,000 stores will be open only to seniors for the first hour they’re open. Stop & Shop is dedicating an hour and a half and stores in Jersey City, New Jersey are allocating two hours every morning.


March 16, 2020 Edition

When a CEO Has COVID-19, Boards Must Decide What to Tell Investors, Bloomberg

CEOs should operate with transparency if they are diagnosed with COVID-19 to disclose it to their board, as well as their shareholders. Even if all the recommended steps are being taking, companies should consider disclosure and communication about the status of their health.

States begin imposing harsher measures to contain coronavirus as U.S. cases rise sharply, The Washington Post

Individual state officials began imposing the most severe emergency measures to date on Sunday, with restaurants, bars, schools and businesses closing starting this week.

Hackers just attacked a US health agency’s computer system in an attempt to slow down its COVID-19 response, Business Insider

The US Department of Health and Human Services was reportedly hit with a cyberattack on Sunday night. The attack aimed to slow down HHS computer systems and slow down their response to COVID-19. There is currently no evidence that the attackers were successful.

Uber is delivering free meals to health-care workers and first responders amid coronavirus crisis, CNBC

Uber is giving away over 300,000 free meals to health workers and first responders in the United States and Canada. Their Uber Eats segment is also waiving the delivery fees for small businesses in some of the company’s markets.

Wall Street Plummets Despite the Fed’s Support: Live Updates, The New York Times

Stocks on Wall Street fell more than 10% upon opening on Monday morning, despite moves by the Federal Reserve. Keep up to date on the situation here.


March 13, 2020 Edition

What You Need to Know About the Coronavirus, The Atlantic

There currently is an abundance of information and updates swirling around about the Coronavirus – The Atlantic outlined the top things you need to know. The article is free to readers who don’t subscribe and they will continually update it.

America faces a new normal as coronavirus outbreaks show no sign of slowing down, CNN

The spread of Coronavirus continues and officials say it’s going to get worse before it gets better. From school closings and many workplaces moving to telecommuting to Disney, Broadway and sports leagues hitting pause, life in America today is drastically different than it was at the beginning of this week.

The New York Times is providing free access on the global coronavirus crisis, The New York Times

New York Times is providing free access to the most important news and guidance on the coronavirus outbreak to help their readers understand the pandemic. All those interested have to do is sign-up for a free New York Times account.

How canceled events and self-quarantines saves lives, in one chart, Vox

Epidemiologists suggest closing schools, canceling mass gatherings, telecommuting, self-quarantining and avoiding crowds to help reduce rapid spread of the virus and “flatten the curve.”


Coronavirus Daily Digest: March 12, 2020 Edition

Coronavirus: COVID-19 Is Now Officially A Pandemic, WHO Says, NPR

The World Health Organization is calling Coronavirus a pandemic. This if the first time the WHO has called an outbreak a pandemic since the H1N1 swine flu in 2009.

White House suspends travel from most of Europe to the United States beginning Friday, Washington Post

Starting this Friday, March 13, nearly all travel from Europe to the US will be suspended for 30 days in an effort to slow the spread of Coronavirus. The ban does not include Britain, Ireland, Scotland, Northern Ireland or Wales.

N.B.A. Suspends Season After Player Tests Positive for Coronavirus, New York Times

Following a positive Coronavirus test from a Utah Jazz player, the NBA abruptly made the decision to suspend its season. The NCAA is carrying on with games and the upcoming tournament without fans.

Blue Cross and Blue Shield Companies Announce Coverage of Coronavirus Testing for Members and Other Steps to Expand Access to Coronavirus Care, BCBS

Blue Cross/Blue Shield is covering Coronavirus testing for members and taking other steps to expand access to care, including expanding access to telehealth and nurse/provider hotlines.


Coronavirus Daily Digest: March 11, 2020 Edition

Three TSA employees in California test positive for coronavirus, The Hill

Increasing concerns around travel and likely to drive more cancellations, TSA employees working at the San Jose Airport have tested positive for the virus.

Coronavirus death toll in U.S. hits 32 with the epidemic still spreading fast, CBS News

With cases now in 37 states and Washington D.C., and 15 of those declaring emergencies, the virus continues to spread nationwide.

How Chinese Companies Have Responded to Coronavirus, Harvard Business Review

HBR outlined 12 lessons for leaders, based on how Chinese organizations are reacting, including constantly reframing efforts; proactive employee communications; and relocate labor to different tasks.

Brands like Clorox, Netflix, and Campbell are benefiting from the coronavirus. Most companies aren’t., Vox

As consumers stay in and practice “social distancing,” they’re stocking up on ‘protective’ products and increasing usage of at-home services – at the cost of other consumer products.


Coronavirus Daily Digest: March 10, 2020 Edition

All of Italy is in lockdown as coronavirus cases rise, CNN

Italy takes extreme measures to protect its population as its deaths surpass 400 and cases climb toward 10,000.

Olive Garden’s parent begins offering paid sick leave to all employees amid coronavirus outbreak, CNBC

Coronavirus is pushing businesses to revisit operations across the board. In the case of Darden Restaurants, paid sick leave for all hourly workers has been fast-tracked due to the outbreak.

Will the Coronavirus Unleash Corporate Debt Contagion?,

With such a globally intertwined economy, companies being more leveraged due to low interest rates and many companies operating unprofitably, cash flow – and repayment risk – could be especially high.

Coronavirus outbreak leads CVS to say it will deliver medications to customers for free, USA Today

In a series of steps health companies are taking to address Coronavirus, CVS has started a free home delivery. CVA company Aetna has also made a move to waive early refill limits on certain medicine types.

In the U.S., More Than 300 Coronavirus Cases Are Confirmed, The New York Times

Florida records the first U.S. deaths due to Coronavirus while the West Coast continues to bear most cases.

Canceled Because of Coronavirus: A Brief List, The New York Times

From cultural, to sporting, to political events, this list provides an overview of some of the major global happenings being cancelled due to Coronavirus.


Coronavirus Daily Digest: March 6, 2020 Edition

Venture firm Sequoia is sounding the alarm about the economy again as coronavirus spreads, CNBC

Yesterday, Sequoia Capital sent a memo to its portfolio companies about the economic threats and impact of Coronavirus. It advised them to consider how to trim expenses to withstand a few poor quarters, revise sales forecasts, evaluate their headcounts and whether they can ‘do more with less.’

Why the Coronavirus Could Threaten the U.S. Economy Even More Than China’s, The New York Times

With a culture for which traveling, entertainment events and general mobility is the norm and far greater than China’s, many sectors of the U.S. economy – from sports, to travel, to brick-and-mortar retail – could be impacted.

Trump signs $8.3 billion coronavirus package, The Hill

On Friday, President Trump signed a bill to provide $8.3 billion in funding to address the Coronavirus outreach. The funding goes to federal, state and local agencies, as well as “authorized an additional $500 million in waivers for Medicare telehealth restrictions.”


Coronavirus Daily Digest: March 5, 2020 Edition

Sense of crisis deepens in U.S. as worldwide cases approach 100,000, New York Times

California joins the other states who have declared a state of emergency, and U.S. cases continue to climb, with 18 states now reporting cases.

Why Amazon can’t stop coronavirus price gougers, Vox

As concerns rise about Coronavirus and shoppers look to stock up on food and household products, Amazon is experiencing price-gouging from some sellers.

Cluster, COVID-19 and all the coronavirus terms you need to know, CNN

Communications are easily complicated by difficult-to-understand language and jargon. In the case of Coronavirus, there are many medical terms the average person might not understand. CNN breaks them down here.

Etsy has started cracking down on coronavirus merchandise, The Verge

As sellers on Etsy have begun capitalizing on Coronavirus, mentioning that their products can help protect against the virus, Etsy has taken measures to remove merchandise on the platform to avoid misinformation.

Facebook closes Seattle office after contractor tests positive for coronavirus, CNBC

Amazon and Facebook have not both had employees test positive for Coronavirus

Companies, with the former only asking employees experiencing symptoms to stay home while Facebook shut its office and encouraged employees to work from home until March 31.

The markets continue to be a rollercoaster as companies change financial forecasts, CNBC

While BJ’s Wholesale Club says it’s too early to gauge, Southwest Airlines announced that Coronavirus could cost the business up to $300 million during its first quarter as customer demand declines and trip cancellations ramp.


Coronavirus Daily Digest: March 4, 2020 Edition

COVID-19: Implications for business, McKindsey & Company

In this analysis, McKinsey shares specific challenges the human tragedy will have on business operations.

China’s economy could shrink for the first time in decades because of the coronavirus, CNN

Coronavirus is taking its toll on the world’s second largest economy, and the businesses that serve it. China’s factories recorded their worst month on record in February; global businesses such as ABInBev have lost millions in revenue; and companies have struggled to reopen or hire workers during the government-mandated shutdown.

Live updates: Italy to close schools as coronavirus death toll passes 100, L.A. County declares health emergency as cases mount, Washington Post

Los Angeles declared Coronavirus a local health emergency, and other cities are confirming new cases. This is leading to increase disruptions in work and daily life as local governments, schools and companies increase precautionary policies to avoid the spread of the virus.

Drug shortages likely from India, China as coronavirus spreads, Fox News

Coronavirus isn’t only a healthcare threat in terms of contracting the virus; it is also likely to cause drug shortages. Many factories in India and China have halted production of drugs that could impact the availability of antibiotics and vitamins.

Coronavirus: China’s tech fights back, BBC

Technology is being put to use for good as Coronavirus spread. “Disinfecting robots, smart helmets, thermal camera-equipped drones and advanced facial recognition software are all being deployed,” reports BBC. Use cases span identifying symptoms, spraying disinfectants and delivering medical samples, and monitoring the disease’s spread.  


Coronavirus Daily Digest: March 3, 2020 Edition

Twitter is strongly encouraging all employees to work from home to prevent spreading coronavirus, The Verge

Major tech companies are telling employees not to come into the office over concern for community spread. Twitter and Coinbase are amongst the companies to do so today. With public transportation and other exposure risk, many are like to continue following suit.

U.S. stocks volatile after Fed’s interest rate cut, The New York Times

After a dire drop in the wake of Coronavirus concerns last week, stocks rebounded with news of The Federal Reserve slashing interest rates, only to drop again.

As coronavirus spreads in the US, employers gear up for massive work-from-home experiment, ABC News

Employers should think about remote work measures, what jobs must be done from the office and alternatives for getting that work done. This article also outlines how to communicate expectations to ensure business continuity and productivity with remote workers.

8 Questions Employers Should Ask About Coronavirus, Harvard Business Review

This helpful article shares considerations for potential scenarios the Coronavirus poses for businesses and what threats and measures to consider.

Up to 1 million people could be tested for coronavirus in the US by the end of the week, health officials say, CNN

As concern over community-related spread of Coronavirus spreads, the US Food and Drug Administration expanded who could test for the virus. With additional labs able to develop their own testing, private companies and academic centers may be able to test.

Posted on May 28, 2020 in Crisis Communications

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