Healthcare organizations, from Fortune 500 companies to emerging leaders, all face the same marketing and communications dilemma: how do I tell the right story to the right audience at the right time? Whether your company drives patient involvement in a clinical trial, sells data analytics solutions to hospitals and health systems or works in diagnostic imaging challenge remains the same.
SHIFT’s healthcare team is part of the AVENIR GLOBAL network of agencies that brings unprecedented healthcare experience to our clientele. With more than 130 healthcare experts across the US, Canada and Europe, including 35 Ph.D./M.D. medical writers and editors, our network of resources spans the entire breadth of communications needs within the healthcare industry.
Our “best teams approach” brings together the specialist knowledge that you need to execute on your business goals and reach the right audiences at the right time with the right stories. Our experience spans general healthcare services, consumer health, clinical trials, medical communications, pharma, biotech, providers, digital health, health IT and non-profit.
Social Media Analysis for a Global Pharma Company
The social media landscape is changing, and to help a global pharmaceutical company remain competitive in a highly regulated industry, SHIFT conducted an in-depth social media audit on the company’s global Twitter and LinkedIn channels.
Using Twitter and LinkedIn analytics, along with additional measurement tools, the team was able to analyze six-months of social content as well as more than 85,000 followers across both channels to better understand how the company had been performing on social media. The analysis included:
- A detailed breakdown of followers, including the identification of the top influencers following the company on each channel
- A breakdown of top-performing content and recommendations on how to replicate such content for other owned and social channels across business units and regions
- A detailed report on engagement, including recommendations on timing, frequency and what types of content to post moving forward
MedeAnalytics Case Study in Healthcare Public Relations
The massive trend, and competitive arena, of big data in healthcare makes it exceptionally difficult for companies to establish themselves as an authority on the topic. MedeAnalytics has solved many big data issues for payers and providers alike. The company enlisted SHIFT to highlight their track record of success through a strong, customer thought leadership program.
SHIFT developed deep relationships with MedeAnalytics customers to secure exposure for them in key thought leadership areas such as value-based care, population health, revenue lifecycle management, and enterprise analytics. This effort not only lifted the MedeAnalytics earned media program, but also put a face and name to the value of the company’s full portfolio of technologies.
Through this program, customers willingly took the stage at six key industry events including HIMSS, AHIP, and HFMA ANI. The case studies that SHIFT created from MedeAnalytics customer interactions resulted in over 53 pieces of coverage and 116 million impressions over the course of the year. Placements included Becker’s Hospital Review, Health Data Management, Healthcare Finance News, Healthcare IT News, HIStalk, and POLITICO amongst others. The content generated from these conversations also fueled the MedeAnalytics blog program; customer related posts drew over 1,350 unique visitor sessions alone.
Ready to work with SHIFT on your healthcare public relations needs? Contact us now.