Want to find out how satisfying the experience your website is to visitors?
Meet Google Consumer Surveys’ Website Satisfaction tool in our short video below. Usually this type of analysis will cost your business thousands of dollars to accomplish. Now you can use Google’s Website Satisfaction Survey for free. If you have some custom questions (consider how you ask carefully) to ask, there is a small fee involved.
In the video below, we present how to set this up for your website. Visit the URL above and choose your settings wisely.
Consider that you want people to interact with your site for a number of pages; that way the survey gives you more useful information. We recommend showing at least 5 pages before the survey appears. Make sure you test the survey to see that it does what you want it to do.
Once it’s running, I would recommend letting it run and then checking back once the surveying period is over. Believe me, watching analytics/results in real time is like eating the perfect cronut but it’s not a great use of your time.
If you have any questions about setting things up or comments about the service, please leave a comment below! Have you run a survey already? Tell us about your experience. We’re curious how others are using the tool.
Senior Marketing Analyst