What is Data-Driven PR, Part 6: Analysis

We’ve used the expression data-driven PR for quite some time now, but haven’t clearly defined it. What does data-driven PR mean? How do you know whether your public relations efforts are data-driven or not? To be data-driven is to make decisions with data first and foremost. In this series, we’ll examine how to become a more data-driven PR professional.

Analyzing Our Results

In the previous post we discussed setting up the test based on the hypothesis. Let’s now look at how to analyze the results to prove our test true or false.

The Hypothesis

We’ll begin with a hypothesis:

Trustworthy content is shared more on social media.

This hypothesis meets all the criteria for a good hypothesis:

  • Can be proven true or false
  • Testing one condition at a time
  • Identifiable variables and data sources

Take a moment to reflect: do you believe trustworthy content is shared more on social media? Do you believe the hypothesis above is true or false?

The Data

We’ll use SHIFT’s custom-built SCALE Scanner to evaluate links for social sharing and trust, as measured by Moz’s MozTrust score. Let’s take a large, diverse sample of links and the relevant sharing and trust metrics for each of them. We’ll use a selection of 15,000 links shared at least once, from both B2B and B2C content selected from around the web.

The Test

As trust is not a binary state, neither is our trust metric. Instead, it’s a logarithmic score. Thus, to prove or disprove our hypothesis, we should examine the spectrum of trust as a normal distribution, then examine how social media sharing aligns with that distribution.

The Analysis: Method

Before we do any analysis, we must inspect our data for hygiene, removing malformed or broken data. Once done, we’ll lay out our distribution:

Social and Trust

What we see above is a distribution of trust scores along a continuum. It looks relatively normal; that is, it is distributed with a lot of average trustworthy pages, and relatively few pages on either extreme.

Next, let’s add in our social media sharing, averaged by trust score:

Social

What we see is a very different pattern of distribution. We see enormous amounts of sharing in low trust pages, followed by a lull in the middle, and then higher shares of high trust pages.

An important rule in statistics is that we cannot judge correlation based solely on visual observation. To confirm what we’re seeing, we must run the analysis through a statistical tool.

The statistical analysis shows a slight weak correlation, an R score of -0.14, which suggests that not only does trust not create social sharing, but could possibly inhibit it.

The Verdict

In its current incarnation, our hypothesis,

Trustworthy content is shared more on social media.

Has proven false. The next question is, are there conditions or circumstances in which it is true?

Next: Refining

We’ve now established our hypothesis is false. Our next step is to determine how to refine it. Should we reject it entirely? Are there conditions which might make it true? We’ll learn more in the next post.

Christopher S. Penn
Vice President, Marketing Technology

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Posted on December 12, 2016 in Data, Data-Driven PR, Public Relations

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About the Author

Christopher S. Penn is an authority on digital marketing and marketing technology. A recognized thought leader, author, and speaker, he has shaped three key fields in the marketing industry: Google Analytics adoption, data-driven marketing and PR, and email marketing. Known for his high-octane, here’s how to get it done approach, his expertise benefits companies such as Citrix Systems, McDonald’s, GoDaddy, McKesson, and many others. His latest work, Leading Innovation, teaches organizations how to implement and scale innovative practices to direct change.

Christopher is a highly-sought keynote speaker thanks to his energetic, informative talks. In 2015, he delivered insightful, innovative talks on all aspects of marketing and analytics at over 30 events to critical acclaim.

He is a founding member of IBM’s Watson Analytics Predictioneers, co-founder of the groundbreaking PodCamp Conference, and co-host of the Marketing Over Coffee marketing podcast.

Christopher is a Google Analytics Certified Professional and a Google AdWords Certified Professional. He is the author of over two dozen marketing books including bestsellers such as Marketing White Belt: Basics for the Digital Marketer, Marketing Red Belt: Connecting With Your Creative Mind, and Marketing Blue Belt: From Data Zero to Marketing Hero.

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