Category Archive for: Marketing Technology

predictive analytics in pr

{PR}edict: Predictive Analytics and the Future of PR, Part 2

In the last post, we introduced the idea of predictive analytics in public relations. Public relations would benefit strongly from predictive analytics, forecasting communications needs in advance. The foundation of predictive analytics is one familiar to modern PR practitioners: data. What Data Do We Need for Predictive Analytics? To make accurate predictions, we need data…

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The Data-Driven Now That’s What I Call Music! Guide

This post is a collaboration between trendy, very stylish Millennial marketing analyst Nick Patterson and grumpy old GenXer Christopher Penn. NP: Who remembers the good ole days of taking a trip to the local F.Y.E., snagging the latest and greatest version of the Now That’s What I Call Music! CD, and popping that puppy in…

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Data-Driven Survival: Titanic Edition

“Mr. Andrews, forgive me. I did the sum in my head and with the number of lifeboats times the capacity you mentioned, forgive me, but it seems that there are not enough for everyone aboard.” – Kate Winslet as Rose DeWitt Bukater in Titanic According to Wikipedia, there were approximately 1,317 passengers and 900 crew…

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predictive analytics in pr

{PR}edict: Predictive Analytics and the Future of PR, Part 1

Public relations, marketing, and communications aren’t known for their futurist perspectives. More often than not, we’re reacting to the latest and greatest, from crisis communications (when the news is bad) to rapid response/newsjacking (when the news is good). Until now, our ability to keep a finger on the pulse of the news has been good…

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pr crisis

Predicting a PR Crisis: Shark Week Case Study, Part 5

Welcome to the conclusion of our five-part Shark Week crisis communications case study! Before checking out the fin (get it? ‘Fin’ has a double meaning because, well, never mind…) read part 1, part 2, part 3 and part 4. Enjoy! At long last, the day has come: Shark Week 2017 is finally over. Can G.W.…

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crisis issue

Crisis Issue? Own It: Shark Week Case Study, Part 4

Miss earlier posts in this series? Check out part 1, part 2 and part 3 before diving into the below.  Despite G.W.’s best efforts, the Shark Week crisis issue is really hammer(head)ing his donut business. He’s done his research so he knows that sharks are getting a bad rep for no good reason, but his…

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MarTech Stack eBook

How to Choose a MarTech Stack: a new eBook from SHIFT

With a plethora of Marketing Technology tools available at our fingertips, how are we, as marketers, supposed to know which is the best fit for our needs and goals? The overwhelming number of choices to satisfy even one objective can result in making a poor decision – which can cause money to be wasted, time…

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crisis communications plan

Knowledge Is Key For Crisis Comms: Shark Week Case Study, Part 2

Miss the intro to this Shark Week crisis comms series? Read it here before moving on to part 2. G.W.’s vegan donut shop is suffering from a crisis as a result of the negative media attention around sharks during Discovery Channel’s Shark Week. Luckily, G.W. has fin here before – and knows just what to…

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social media analytics followers

Social Media Analytics: How to Find Your Followers

If your boss asked you for a location breakdown of your social media audiences, would you be able to provide that? Last time, we discussed the relationship between customer value and location, and how to determine if your customers’ locations are affecting your bottom line. This week, if you get the order from above to…

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social media management CustomerValue-Location

Social Media Management: Is Follower Location Affecting Your Bottom Line?

Do you know where your brand’s followers are? Not where they are on the internet or what social media platform they’re on, but where they are physically located in the world? More importantly, should you? Brands want to maximize their earning potential, and the location of your social media audience may play into that. Discover…

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