Category Archive for: Analytics

How to Measure the Success of Video Communications

As we’ve detailed previously, video is hot. It’s one of the most engaging ways to communicate with an audience, and digital platforms are doubling down on video. However, one area where video-minded PR professionals fall short is how to measure the success of video communications. How do we know when our video is contributing to…

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State of Social Twitter

State of Social Q4 2016: Twitter Sees Negative Revenue Growth

Twitter, the social network which still comprises the backbone of most social media metrics, made it through another year. While speculation was rampant about its purchase, it ended the year still an independent entity. Let’s see how it fared. Audience Growth Twitter’s audience growth continued to decline, slipping below 1% quarter over quarter: Mobile growth…

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What is Data-Driven PR, Part 7: Refinement

We’ve used the expression data-driven PR for quite some time now, but haven’t clearly defined it. What does data-driven PR mean? How do you know whether your public relations efforts are data-driven or not? To be data-driven is to make decisions with data first and foremost. In this series, we’ll examine how to become a…

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best of q4

SHIFT Archives: The Best of Q4 2016

As each year comes to a close, we like to sneak a peek into the SHIFT archives to see our content hits and misses. When devising a content strategy for a new year, it’s important to take note of what worked (and why) to plan what’s to come next year. Want to see how to…

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best of q3

SHIFT Archives: The Best of Q3 2016

As each year comes to a close, we like to analyze the SHIFT archives to learn what content performed best. When devising a content strategy for a new year, it’s important to take note of what worked, what didn’t work, and why, to plan for next year. Want to see how to do this for…

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best of q1

SHIFT Archives: The Best of Q1 2016

As each year comes to a close, we like to sneak a peek into the SHIFT archives to see our content hits and misses. When devising a content strategy for a new year, it’s important to take note of what worked (and why) to plan what’s to come next year. Want to see how to…

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What is Data-Driven PR, Part 3: Defining Data

We’ve used the expression data-driven PR for quite some time now, but haven’t clearly defined it. What does data-driven PR mean? How do you know whether your public relations efforts are data-driven or not? To be data-driven is to make decisions with data first and foremost. In this series, we’ll examine how to become a…

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State of Social Twitter

State of Social Q3 2016: Twitter’s Fight to Survive

The beleaguered 140 character social network released its Q3 2016 earnings. How did everyone’s favorite microblogging social network fare? After all, it was a rough quarter for Twitter, putting itself up for bid and gathering no takers. Let’s check the numbers. Audience Growth Twitter’s audience growth remains anemic, adding 4 million new users and essentially…

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What PR Professionals Should Have Learned at IBM World of Watson

This week, I attended IBM’s premier analytics and insights conference, World of Watson. Over 4 days, I learned about the future of cognitive computing – artificial intelligence and machine learning – and how it will change the world of public relations. During that time, I met exactly four PR professionals, all of them IBM employees.…

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marketing analytics

Fix What’s Most Broken In Your Marketing Analytics

How much data do you analyze in your marketing and communications programs? How much data do you simply let slip away, like sand through your fingers? Consider what we have at our fingertips: Social media data by channel, such as Twitter, Facebook, YouTube, and more Website analytics data from Google Analytics Media data from publications…

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